As society is getting more and more de-humanised , I often wonder why we allow it to happen. Why have we never actually said to the Banks , “I really would prefer to deal with a person rather than a machine in my dealings”, and my argument would be backed up by the charges they charge me to look after my account.
My dad is 88 years old , he is in perfect health bless him and he refuses to use a bank machine at first I would try and encourage him to keep up with technology but lately I have come to admire the gutsy way he has stood up to the dehumanisation that exists all around us. He does not argue with all advancements in technology, he does for instance have a mobile phone as it offers him a little security in that if he is alone somewhere and needs help he can call someone.
I use the internet but often it frustrates me when I search for information ; it can bombard me with a couple of million different pages to choose from so when I have to undertake some research I really prefer a book, well a couple of books really and maybe some tips from other people.
I am steering away now from the main argument I am trying to make and that is why do we not question this dehumanising that is going on in society today.
If I want to get in touch with a certain department today I rarely get to speak to a person who can deal with me as another human being and often I am left talking to a machine. In a life death situation a machine has no way of understanding something it has not been programmed to understand, there will always be grey areas that are not covered.
Would you agree there is a lot of unemployment in the world today, have machines taken over the roles of human beings in the service areas? If you do not fit into the prototype that the machine has been programmed to deal with what do you do ?
Is it in our interest to be dealt with or deal with a machine ? OK maybe at times we may not have to wait in queue, surely if there were more staff this would not have posed a problem . The big question is who is profiting by cutting back on humans manning services rather than machines. Is it the one percent that hold the most of the wealth already that will eventually benefit by this , of course it is because this one percent own everything anyway. People quote the GDP and tell us that things are improving , for whom are they improving?
I really admire the way my Dad thinks for himself and realises that he does not have to conform to everything that society dictates is advancement and lately I am aware that as we age it would be nice to think that we did not have to fit a prototype in order to go about our daily lives . Dad did not study philosophy but he is a great philosopher because he questions and he is constantly reading and gaining knowledge of the world around him. He doesn’t watch television either how cool is that , I think it is cool because he has made a conscious decision to never be brainwashed by what he would call ‘a slick talking gentleman,’ trying to sell him something he did not have any use for . I feel a bit contradictory here because many times I have advised him to take an interest in the soaps on television , how dare I suggest that he is not capable of filling his hours with something to his own enjoyment. He loves driving around in his little car and chatting to his neighbours , I am 60 this year and wonder if I will still be allowed this wonderful freedom in my eighties or will some bright spark invent some special mode of transport for me that I will have to swipe a card to enter . I will be taking a much more active role in this type of decision making that dehumanises us from now on and like dad I may just refuse to be part of some of it.
Happy Days Kathy.